Privacy Policy
The NowSignage platform can be used in a variety of different ways. It can be used to search and share information, to store found content or to create and upload new content. As you use our platform, we want to be transparent about how and when NowSignage collects, uses, shares and protects your information and the ways in which you can protect your privacy. It also expands on our legal rights for accessing data when using the platform to connect to third party applications.
By using our service you understand and agree that we are providing a platform for you to broadcast content, including photos, comments and other materials, to external websites and URLs and to share this content publicly. All users with permission access to your account are solely responsible for the content that is broadcast to the viewing public. This policy applies to all users who access our platform.
Information that we collect:
We collect information to provide a better service to all of our users; from figuring out basic information like what country you are in, to gaining access to the third party accounts that you connect within your account.
• Information that you give us. Our platform requires you to register a company account. When you do, we’ll ask for personal information, like your name, email address and telephone number. If you want to take full advantage of the user features we offer, we might also ask you to upload an avatar picture which will be visible to all users within your account and NowSignage administrators.
• Information we receive from your use of our platform. We collect information about your platform usage and user behaviour metrics, like when you last logged in, when you create a new project, or what device you accessed the platform on. We also automatically collect and store certain information; such as information stored locally on your device using data caching and cookies.
• Information that we have access to. All content that you create and upload to the platform is stored on the NowSignage secure cloud servers. By connecting third party applications into your project, you are giving permission for NowSignage to access data that can be extracted from these source; for example, Twitter, Instagram, YouTube and Facebook. This data is restricted and controlled by the access granted by these third party applications.
Our policy on connecting with third party applications:
NowSignage have a secure policy when it comes to connecting third party applications into our platform. In all instances a user only has permission to connect a third party application into a project in their account and only users with specific permission access to that project will have access to the data extracted from these third party applications. You can set permission rights within your account settings to enable only certain account users to have access rights to a specific project. Users can only connect third party applications if they have admin rights and/or username and password details for the third party application. Any content that is publicly available through the third party application is permitted for use within the NowSignage platform; this is consistent with the terms and conditions of the third parties Privacy Policy and our Terms of Use.
Location Information:
NowSignage may receive information about your location. For example, we may determine location by using data from your device, such as precise location information from GPS, information about wireless networks or your IP address. We may use and store information about your location to provide additional regional specific features, or in some cases limit access to aspects of our platform.
Cookies:
A cookie is a small data file that is transferred to your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional platform usage data and to improve our service to you. NowSignage may use both session cookies and persistent cookies to better understand how you interact with our platform, to monitor aggregate usage by our users and web traffic routing on our platform, and to customize and improve a personalised service to you. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some services of the platform may not function properly if you disable cookies.
Information security:
NowSignage endeavours to protect itself and its users from unauthorised access of information that NowSignage holds. In particular we encrypt our platform using SSL. We provide a login verification process to access your NowSignage Account and a secure environment when in the platform. We regularly review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to the platform. We restrict access to your data by only enabling access to users who have been granted these rights by the account owner.
Storing of data:
While your account is open we store your data permanently until you have removed it, or for as long as it is necessary to provide the agreed product or service to you. You can delete your account any time. When you delete your account, we delete all trace of your personal data, uploaded files and saved content. Information associated with your account will be kept until your account is deleted, unless we no longer need the data to provide products and services.
Widget Data:
NowSignage provide the capability to embed their products as widgets integrated into third-party websites or apps. In certain circumstances NowSignage may tailor this service for you based on the methods used to integrate these widgets. When these websites or apps load our widgets, NowSignage will monitor tracking data on that widget. This may include things such as number of user interactions and click through rates.
Third-Parties and Affiliates:
NowSignage uses a variety of third-party services, such as Google Analytics to help us understand and improve the use of our platform. These third-party service providers may collect information sent by your browser as part of a page request, such as cookies or your IP address.
Release and Waiver:
To the maximum extent permitted by law, you hereby release and waive all claims against NowSignage, and its subsidiaries, affiliates, officers, agents, licensors, co-branders or other partners, and employees from any and all liability for claims, damages (actual and/or consequential), costs and expenses (including litigation costs and lawyers’ fees) of every kind and nature, arising from or in any way related to your use of the NowSignage platform and APIs.
Sharing of your information:
We will not rent or sell your information to third parties outside NowSignage without your consent, except as noted in this Policy. If you have any questions or comments about this Privacy Policy, please contact us at privacy@nowsignage.com.
Exercising your rights under GDPR
Effective: 25 May 2018
Under the EU General Data Protection Regulation, you have the right to access, rectify, port and erase the data that you have provided NowSignage. You also have the right to object to and control how we process your data.
NowSignage will only store data that we require to operate and administer the services you have licenced from us, or until you request for your account to be deleted – whichever is sooner. When you request your account to be deleted within the NowSignage platform, we will delete any image and video assets, timetables, loops, screens and webpages you have created within the platform. The data is irretrievable once deleted.
For information on our GDPR policy, and further information on how to exercise your rights, please send an email to info@nowsignage.com
